download mario's international hotel and spa

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Attached are the two payments made for the night on my credit card statement.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I would like to be reimbursed for the costs. Sadly for the high price of this stay there was no good experience. We had a rough experience in the dining room which was part of our package as well.

The chairs and carts had things running down the sides. When we visited the spa it was not clean and sanitary. The spa service we were told we were getting when i reserved the night was not part of the package and we ended up getting a lower service when we got there. In addition, the furniture was damaged and not i good condition. The room itself was dirty with stained sheets and food spots on the walls. The room we stayed in was unable to be unlocked and we needed help every time to get in. I've attempted to contact the business looking for a resolution and have not been successful. I purchased an overnight package at this spa costing a little over $400.00 in November of 2021.

Download mario's international hotel and spa